1st Franklin Financial in Valdosta, Georgia

I went in just to make a payment and the associate was very disrespectful! I refused to give her an explanation for my bill being late and she caught an attitude. We are not friends and I don't know her it's none of her business. She then began yelling and cussing. The whole time her assistant manager was behind me watching and ignoring the whole situation. It was not until I asked for a different associate to take my payment that the assistant manager even acknowledged me. When I asked her why she didn't intervene when her associate was screaming and cussing, she caught an attitude! She didn't even apologize for her associates horrible customer service.

I have been doing business with Valdosta 1st Franklin for over 11 years. Alicia and Chelsea have always went above and beyond to help me. From day one I have always been made to feel like a part of their family. They do everything they can to get me the amount I need and are always happy to let me know when I can get more. Now my son will be using them as well as he begins to build his credit. If you make your payments and communicate with them then you will absolutely have a wonderful experience.

Very good loan company haven't had any problems with them recommend to people who need small loans and big loans and the staff in my area tifton all the employees are good and can help you and set you straight.