Auto Lenders Service Center in Berlin, New Jersey

I love this place. No matter request it is treated with concern and understanding. The team members are so accommodating and sincere. They sell great vehicles and they treat each vehicle as though it was theirs. I tell everyone to go to Auto Lenders in fact my best friend not only went to Auto Lenders but wanted the same person who sold me my vehicle. Awesome

Took my 2013 Lexus 300H for a synthetic oil change, fluid flush, and repair a leak in a tire. Scheduled and arrived at 10am, told it should take about 1hr 15min, but over 2hrs later they came to tell it should be done soon. Finally finished, paid, and got on the road to realize they did not secure the hood. Got out, shut the hood, then realized the Maintenance service warning was still on and a tire hazard light. Turned around, went back to service center, and they cleared the code and told me the tire hazard would fix itself after driving. Got home about 25 min away and the tire sensor finally reset showing tire pressure on tire was 13lbs. Called service center and told them I'd be back. Immediately went to Wawa to fill tire so I could get back to Service Center. Explained everything to Mgr. who said he would address the mechanic. Waited another 30 minutes and was offered a free oil change for the trouble. Very concerned over the experience. One mistake can happen, but not securing the hood and not filling a tire after a repair? That could have gone from inconvenient to extremely dangerous.

I am SO impressed with the service at Auto Lenders! The purchase experience at Williamstown was amazing I went through the USAA Car Buying program and since then I've had my SUV serviced at Winslow. The staff is incredibly friendly and forthcoming with details that they know customers may not think to ask. Alisha took the time to have several phone calls with me to go over my questions about the tire recommendations for my SUV; I felt like I made an informed, smart choice for getting my tires replaced. The pricing is great and the service is excellent--I won't go anywhere else!