Chase Bank in Scotts Valley, California

Chase is a major reason that fossil fuel companies keep drilling. We need to keep oil in the ground! Chase can afford to end these investments that they have only increased since the Paris Climate Agreement which they claim to support.Invest instead in clean energy and a better future for our children. Chase: get rid of your fossil fuel company investments!

Extremely poor customer service, despite having the so called "Chase Private Client" accounts. Tried calling to set up an appointment with banker multiple times in the past 2 weeks only to reach voice mail that hangs up. So decided to go in today at 10:15 am figuring it would be a quick visit to add my daughter to a Savings Account I had just opened. Told by teller it would be a 10 minute wait. Sat there for 35 minutes -- not once did anyone approach us to at least indicate that they acknowledge our presence and give us an update on wait time. We left after a 35 minute wait. They have absolutely no respect for customers time. No sense of courtesy/customer service. Seriously considering moving my accounts to a different banking institution.