Dollar Bank Headquarters Cleveland in Cleveland, Ohio

Kevin, the branch manager at Dollar Bank, is so helpful and easy to work with. When we were shopping around to refinance our mortgage, they got us a very competitive quote right away. They also had suggestions of how we could get an even better rate! The process was painless and quite pleasant! It's a great place to get a loan and a great place to do banking!

Great location and customer service. I would definitely reccomend. No problems with this bank thus far.

Worst banking experience ever! ATM kept my card on a Saturday night! So on Monday I told Monica that I would come pick up my card that they found in the ATM on Wednesday. I get up there and Staff told me they shredded my card and I have to now wait for a new one! So I took some cash out since I have no card!!!!Now I have over draft fees because a payment was still pulled from my debit card after they told me it was shredded!!!!! Jasmine in Customer service was not helpful at all, she was very rude!! Why would I get charged all these fees!! Why not take the money out my savings!!! Money is there!!They just don't care they just want u to pay the fees. It's way better banks then them, do not bank with Dollar!