Ed Koehn Chevrolet Inc. in Rockford, Michigan

Had great experience with service. Keith and Mark took great care of me as always. They have GREAT pricing for oil changes and tire rotations, and got me in and out. Parts and body shop also went above and beyond to get me some quotes asap. On another note; I had 2 friends that wanted to lease a new Chevrolet. I called and texted the sales manager MULTIPLE TIMES. Never got a single reply. My friends went elsewhere and leased their vehicles. Apparently they are selling too many cars, to handle easy referrals

Top notch dealership. I was in and out with my new truck in a matter of hours. Ask for David Simon for a quick and painless transaction.

Very disappointed in customer service. They took my vehicle in for service with no loaner in return. Which effectively cost me over 851 in lost wages. I ended up with a 3 day suspension which cost me 3 12 hr shifts along with the night I was forced to call in for no transportation. I was even informed by Ed Koen himself that I would be taken care of if I was able to go back down, which I live in Lakeview. I found a ride back down to only be told they don't have anything for me. So along with the 851 I'm also out 40 in gas. I will never return to any of Ed Koehn dealerships and a few people I know that do business with the have told me they will go elsewhere.