Educational Employees Credit Union - EECU - Reedley Branch in Reedley, California

Terrible experience. The lady in the second cubicle on the left did whatever she could to get me out. I'm assuming she was ready to leave for lunch but why take on a client when you know you have plans. She was rushing the process, falsely promising expectations, and exceptionally not delivering a good customer experience. In my case she would not be fit for a loan processor position. I wish I got her name but she didn't even mind to make the experience personal yet professional from the get go. I would say to leave your business else where. I usually do business in selma and have yet to have an issue with that branch. I won't be near this location ever and promise to make sure friends and family avoid doing business with this branch. UPDATE: They ran my credit under my approval or disclosure. Under fair credit act 604 this is illegal and they need to be regulated closely the credit bureau. They ran my credit twice without my permission and its affecting it. They gave me the run around.

Yup customer service is awful. The 3 different ladies that have helped me. Have given terrible service asking very personal questions and other one not helping me properly to resolve my issue, I just feel they need to get trained better to treat their customers with more respect. In my opinion the bank is great just not the staff

Customers service is horrible. When you sign in to see a representative they take forever to see you. It has been multiple times when I have visited this branch and sat there for 30min without being seen. Then someone else walks in and gets seen right away by a customer service representative. This is not customer service. Very disgusted with how they operate.