First American Title Insurance Company in Edwardsville, Illinois

I wouldn't hire this company to close on a property I acquired during a Monopoly game. We were buying a house and selling a house on the same day. I called them over a month before closing to get our closing costs. They kept telling me they didn't have the file in front of them everything in the real estate industry is electronic and would get back to me, which they never did. About 10 days before closing after numerous calls they finally gave me an amount. 24 hours before closing they send an email telling us that they didn't add in the taxes so we needed an additional 7000. The MOST incompetent people I have ever dealt with. And now I just figured out that they didn't use the correct parcel number. Honestly, do yourself a favor and don't waste your money unless your sadistic and enjoy being lied to and redoing work you already paid thousands of dollars for. I wished they had negative stars and didn't make me give them even one star.

I close alot of properties with First American and they have never disappointed me. Always friendly, and very helpful. Treat my clients well.

Would not recommend this title company for closing a home purchase. As the buyer, the seller got to choose the title company. While friendly, I was disappointed at the amount of incompetence displayed by the staff. If you're a seller, do your potential buyer's a favor and find a different title company - no matter what your Realtor recommends the Realtor's are more than likely getting a kickback referral fee or gifts for steering you to this agency.