First Midwest Bank in Gary, Indiana

I would give this location 0 stars if I could. I wanted to change my student checking account to a regular checking account but bank teller wrongly told me that I would have to close down my old account to make a new one, and thus had to get a new card. Another first midwest location told me that I didn't have to get a new checking account at all, I just had to change the type I had. After I opened up a new account the teller told me that he could cut my old card up for me and throw it away. Well apparently he didn't dispose of it good enough because someone was able to retrieve my old card information and buy makeup with it a couple of weeks after when the card was supposed to be closed. To add insult to injury the bank charged me another fee.

Been banking for over a decade with First Midwest. They closed other locations so now I have to bank at this location. I have never dealt with a slower bank in my entire life. How did this branch stay open longer than others?!!!

Loving the people work that are very great and sweet