Ideal Credit Union in Hugo, Minnesota

They seemed to be chronically understaffed. Sort of in the same fashion as the Hugo post office is. For example, if you happen show up at the same time as as a few other customers, then plan on waiting because there's usually only one person available to help. Otherwise, their staff is both friendly and helpful while their products are on par with any other credit union.

So I understand this is covid times. And everybody wants to use drive through. I knew when I arrived at 11:45 am on a Saturday that I may not get helped, especially when there was a long line of cars. But I sat in line for 40 mins finally get my turn at the window, you let me sit for five mins, then come on the screen and tell me that you wrote down all the cars and noon and are only helping those and are closed. While helping people that got in line after me, dont lie, and just say we closed and your done for the day. I knew that could happen. Just don't lie it's covid we get it.

The staff was very attentive and provided all the support I needed in opening my account. Thanks to Hannah and all the staff for the awesome service.