Interra Credit Union in Middlebury, Indiana

They close at noon on Saturday and I was in the drive-thru at 11:50. I didn't get up to the teller until 12:20. The lady then said that they close at 12 and they aren't taking new customers. I told her I have been there since 11:50 and she said her coworker said that wasn't the case. Sad that a company you have done business with for years will deny you service and call you a liar.

I went to this branch to cash a check drawn off of Interra, CU. As a non customer I have always been able to cash checks drawn off of the financial institution they are drawn from. I went to this location today over my lunch break. First the tellerCharity told me there would be a 6.00 charge. I was annoyed, but agreed. Then I waited another 5 minutes for her to tell me she needed a second form of ID. I could understand if it was a larger check but this check wad for 44.00. I spent 10 minutes of my lunch for nothing. I left. I have never had such a horrible experience at an Interra branch. I really hope they provide better customer service to their customers then they did to me. After this I will NEVER bank there.

Went to this branch recently for drive up. As I pulled up I hit the call button as someone would normally do waiting on a representative. No one came even after one of the tellers looked at me thru the window. I had to then proceed inside while the tells sat inside laughing and talking to each other with no one taking the time to serve the customers or at least check on the drive up. I then proceeded to tell 1175 who had the most unprofessional outfit on to work in. A winter jacket with fur and a shirt extremely low cut. Obviously standards have changed.