Northwest Bank in Lorain, Ohio

I wish l could remember the names of all the staff so I could thank them all. I actually look forward to coming here. We are old and not tech savvy people. We always get a "don't worry about it" attitude from the staff members. Always big smiles when we walk through the door. Thanks everybody!

People are nice. I Don't trust their business practices. An issue arose several months ago. They said I owed them money. I produced the receipt but refused acknowledge it. I may call BBB and report their unethical business practices. Dont trust them!

I have always received good service. I am very satisfied with them.

Being banking for a long time very cordial and really nice receptionists great service.

This was a great bank when it was Lorain National Bank, now it's changed to Northwest and it's the worst ever. I have always used Lorain National and have always had a great experience. Ever since it changed names they changed everything. My business account has thousands of dollars a week transactions but my deposits are only posted the first couple days of the week. Usually by the end of the week my deposits are showing as deposited but not added to my balance leaving me overdrawn in my account. 35 for each over draft fee totaling over 2600 they stole from my family business just in the months of October, November and December. I will be moving my personal and business accounts to another bank soon. And if you are looking for a loan, personal or business you might as well forget about asking this bank. We have over a half of million dollars in assets and properties and they won't even talk to us about a 150k business loan to improve our business that's been in downtown Lorain for over 42 years. This bank must be working along side the crooked leadership of city hall looking to close up and run everyone out of this city.