O Bee Credit Union in Tumwater, Washington

I've been with Obee Credit Union for over twenty years and they have been lacking customer service for a long time now, and yes even before Covid! Hence why I switched to ACU and NW plus Credit union. I used to really like Obee but every time you call there you can never get a hold of anyone right away, even when they first open at 9:00 and I call I'm still put on hold!!....I'm literally on hold every time I call for over 15 minutes or more, or you can request a call back but sometimes they do not call back and when you want to talk to someone you need to speak with someone now!....You will not get that with Obee anymore. I needed to transfer my savings to my checking and I could not get a hold of anyone for nothing and I neeeded that money to put down on a car!..After that I said forget it, they have no customer service what so ever, and I do not know what happened to them but I just closed my account and I'm staying with ACU and NW Plus credit unions because you can literally get a hold of someone as soon as you call... That's what customer service is all about!!!

cant get my debit card to work just because i wanted to buy an online game. Obee then proceeded to lock me out of my account when i tried to log in when using my password, so I then tried to reset my password 2 times, once i finished setting up my new password, it still wouldn't work. Great company.