Reed Jeep Chrysler Dodge Ram of Kansas City in Merriam, Kansas

Overall a good experience. Working with Alec in sales, he tried his best to get me a good deal, and even though it wasn't exactly where I wanted to be, I returned a couple hours before close on a Saturday to get it done.. When asked about financing, the sales manager mentioned "well it's Saturday...you know banks... we may or may not hear back today". I've never bought a car on a Saturday and NOT had a bank try to close the deal, it seemed clear they had a good day of sales and didn't feel like going to work on one more sale. I did end up finding a much better equipped truck at a different Ram dealer the following Monday for the money I would have paid for a lesser truck here, so in hind sight I'm glad I waited.

Recently bought a used car from Reed and the experience was top-notch from start to finish. My rep was Jessica Sanchez and she was a joy to work with! She communicated quickly and clearly, answered all of my many questions, and I felt like she cared about my experience. Ivan McGary walked me through the financing details and he was also clear and cared about my experience. I traveled from another state to purchase my vehicle, so as an out-of-towner I truly appreciate the care I received at Reed.

Had the most seamless experience with Alec Rose this past week. I needed a new car following an accident that left me unexpectedly carless and was beyond stressed. He was able to hold the car of choice while waiting for my insurance check to come through, and assisted with all the paperwork and details ahead of time so I was able to make the purchase a quick, no hassle experience. I love my new Cherokee and Alec made the buying process stress-free and easy. The staff genuinely care and go the extra mile pun not intended to make you feel at ease with making a large purchase.