Regions Bank in Wood River, Illinois

They have absolutely no respect for other people's time do not expect customer service here

Let me explain first my mom has a account at this location. She is handicapp and not always able to get out of the house. So she wrote a check out to me in my name give that and my i.d to teller. We are in drive thru for over 30 minutes. First she comes back and says do you have a account? I explained the situation then she comes back and tells me she can't cash because my license is expired. We are in a pandemic the dmv is closed I ex0lain this to her also. She then says one second. They call my mom to verify she wrote the check. All of this is in steps and is taking well over 30 minutes. I have never been treated so bad at a bank and made to feel like I'm a thief. Lets just say I have two accounts with two separate banks. I would never have a account at this establishment. I would not want my friends or family ridiculed the way I was made to feel!