Rockland Trust Branch & Commercial Lending Center in Waltham, Massachusetts

Worst bank imaginable. I went this morning to deposit a check from a settlement I received. I went through the drive through and they tell me that that have to put a hold on the check for 5 business days. No big deal. They then tell me to come into the branch. The bank manager has 21 questions, I have to provide the letter that was sent with the check, and she's still in doubt. They have to call the fraud department, etc. Plus, I'm being treated as if I'm scamming the bank. I guess having a bank account for over 10 years means nothing. What was supposed to take 10 minutes, took over a 1/2 hr. and I was 45 minutes late to taking care of horses as I run a horse rescue. Thank you Rockland Trust for treating me like a criminal! I'm going to be looking for a bank that respects me.

I recently switched my personal and business banking from DCU to Rockland Trust and could not be more pleased. We use the Moody St branch primarily and everyone working there is incredibly friendly and customer-focused. Most recently, Betty went above and beyond to help me overcome some hurdles getting an emergency wire transfer out to save a real estate transaction. This type of customer service reminds me what banking is really all about! Thanks Moody St RT Team!

Bank tellers are always super friendly and helpful and attentive at this branch. Reminds me why I am proud to be a Rockland Trust member for so long.

I just visited your Waltham locarion on Moody st. And your teller Netia has phenomenal guest satisfaction. I haven't been in the bank in months. The moment I walked in, Netia acknowledge me by name. I was very impressed. She is an asset to your establishment.