Sutton Bank in Attica, Ohio

Meh. Cashapp. I've had bettah. Stay Classy Ohio. State Bank.

My sister sent me 500.00 for rent last month through cash app, although I had my bank account information in cash app the money supposedly went on my card so I went to the ATM to withdraw the funds but the card declined, so I took it to my bank to withdraw from the card, but it also declined with the bank. I've called cash app support to assist but I keep getting the run around, life is already a struggle but you should be able to trust the banks and their partners but not in this case, they have 500.00 of mine that I cant even get, and I see that it was received I even got charged a fee of 13.75 but were is my money and why come it's so hard for this issue to be resolved when its through your business.

I purchased a Vanilla gift card for 75.00 for my daughter Monday, December 23rd for a Christmas gift. I gave it to her Christmas. She tried using it the next day and the card was invalid. She then tried using it on Amazon card was declined. I called the number on back of card I was told by their representative I will I have to wait up to 15 business days to get a new card. I read comments on other websites other people get these same cards from Vanilla and they do not work and they lose their money. I am a single mom and this 75 took me a whole day of working overtime to come up with this money. Now my daughter has no Christmas gift. I tried talking to a supervisor see could we speed it up the process so she would have to wait so long for a replacement card. I was hung up on by a very rude gentleman. I just want what I paid for. Sutton Bank has ruined my daughters Christmas. I do not have another 75 to give her. This is a terrible company. Make sure you are not buying a Vanilla Visa Cards you can get ripped off. Sutton bank owns this company and offered no help to me and they won't for you either.