Todd Wenzel Pre-Owned Superstore in Hudsonville, Michigan

Went here to find a vehicle for my son. Talked to Bill in sales. He really didn't seem like he wanted to help with any technical questions. He told me that they don't have a mechanic on site and wasn't sure how to make that happen. So when I told him thanks and started to leave he all of a sudden thought he might be able to find someone to help. All in all no one ever showed up to help. More training in customer service before the sale would be a good start.

Thanks for the treatment in buying my new to me Silverado!! Bill Beger was so great and really was patient with my beautiful wife and myself and answered our questions!! Bill was I believe in the process of finishing up a prior sale and he was Great as he balanced dealing with our many queries and all the while getting the previous guest taken care of!! He made us feel comfortable in our decision and the team there had us in the driver's seat knowing that this truck would be exactly perfect for my needs!! Thanks Again you exceeded our expectations!!

We showed up at 2:15 on Saturday hoping to maybe look at a prospective vehicle. We didn't think they'd stay open to fit us in and that was okay because we knew it was late. However, Bill Beger gave us the keys and told us to take our time. The wife and I are super appreciative. We got back to the lot and wanted the car and we expected to just hold the vehicle until Monday. But Bill consultant, Justin manager, and Marcus finance stayed back and hooked up the deal until we were doneabout 4:25. Thanks y'all. Recommended. Solid down to earth team. I can't speak for any of the other workers of the store because I didn't deal with them but it seemed like an upbeat atmosphere.