U.S. Bank Branch in Cottage Grove, Minnesota

How's anyone supposed to go to a bank that closes at 5?

I opened an acct with David within 30 days of now. When i went in to the woodbury branch inside byerlys or something like that, to deposit my check, i was assured 3 times the check would be there by morning. It was very crucial for my family it did. The next morningSaturday it wasnt there. The teller and branch manager in woodbury just couldn't help me. I was going to change banks. I went into my bank and talked to David and as soon as i told him, even though we haven't recieved it yet nor having gotten what i wanted, he first assured me and apologized for the bank teller and pushed fault off me. He then made several phone calls to different banks to find a manager to remove all my fees and assured me if i overdrafted to get by hed get those fees waived too. And even though i didnt get what i needed entirely i can tell hes genuine and is helping my family the best he can. Which i tend to not believe is true from any other banker. Which is why im gonna stick it out at US Bank. Bankers like David are very rare and tbh all banks suck. Still dont like nor understand the policy for my held check but whatever. Thanks