Veridian Credit Union in Papillion, Nebraska

My wife and I were referred to Cathy Alm at Veridian by my father-in-law. We are so glad he did! Cathy was great and Veridian CU is amazing. We are switching almost all of our banking to them due to their wonderful customer service, competitive rates and excellent technology. Couldn't be happier!

This bank is horrible! Twice now I have experienced the same issue. I have 2 vehicle loans with Veridian. A couple months ago they posted one loan to the other account. It wasn't until I went in and paid the second loan that it was discovered. How hard can it be to do your job correctly when you have the payment stub and check? Their response was we have a new system and some errors have occurred. Today it happened again for the second time, however, I caught it right away. Why should I have to oversee that you do your correctly? I again sent the payment stub in with the check. Today's excuse - “ Your only on one of the loans so we posted it to that account even though the payment amount was different and the payment stub didn't match the posted account.

Absolutely love this bank especially the papillion branch! Cathy alm, jason, kylie i know I'm missing a few, but are the best people iv ever had the pleasure of dealing with at any bank iv ever been with! I will be a lifetime member with veridian! Keep up the great work guys!